The pandemic has put a spotlight on the state’s broadband and digital connectivity challenges. It forced millions of Texans to rely on their internet connection for pediatric visits, virtual school, workforce training, job interviews, court hearings, mental health services, and more. In some cases, supports for children, families, and individuals were strengthened by the expansion of online services. However, individuals who didn't already have quality internet access were simply left behind.
Unfortunately, Texas is one of only six states with no state broadband plan. While we appreciate efforts to establish a broadband office and plan this legislative session, we are concerned about the communities that will still be left behind even as the state develops improved broadband infrastructure.
I, respectfully, ask you to please work to ensure legislation addresses all barriers to digital connectivity - including expanding SB 5 and HB 5 so it addresses digital access, adoption, and readiness. Digital access encompasses a broad set of technology, infrastructure, skill building, and cost measures that ensure comprehensive and equitable access to the digital world. Almost one million Texans currently do not have broadband access and only 68% of households who have access pay for service. With 1.4 million Texans citing lack of digital literacy as their primary barrier to digital connectivity, we appreciate that the Governor’s Broadband Development Council released a report recommending digital literacy training as a critical component to addressing the digital divide.
To ensure all Texans have the necessary tools to navigate a digital world, I ask you to please support efforts to:
- Authorize the State Broadband Council and Broadband Development Office to research digital connectivity strategies, identify barriers to adoption and use, analyze how statewide access to broadband benefits workforce development, and engage in community outreach on affordability and use of broadband and connectivity strategies.
- Ensure the state broadband plan and program’s scope addresses the affordability and use of broadband services and technologies, including providing community grants.
- Invest in communities to help spur increased access to existing broadband networks for the most vulnerable populations- seniors, people with disabilities, English learners, families with low-incomes, and Black and Latino families.
- Strengthen telehealth by ensuring Medicaid, Children’s Health Insurance Program (CHIP), and Texas Department of Insurance-regulated health plans continue to cover and reimburse telemedicine and telehealth services, including audio-only telephone services where clinically appropriate.
- Expand virtual access to prevention, early - Expand virtual access to prevention, early intervention, and support services for parents and children.
Thank you for your consideration of these recommendations.
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